Complaint Resolution
Accountants Direct offers a thorough complaints process
When Does a Complaint Arise?
A complaint arises when you are dissatisfied with Accountants Directs’ services or services of our subsidiaries or partners, or the complaint handling process itself where a response or resolution is not satisfactory.
Our Contact Details Below
The Dispute Resolution Officer
Citycorp Group Pty Ltd
Email: enquiries@citycorp.com.au
Phone: 1300 TAX SHOP
We will notify you and provide reasons for the outcome.